1. Who We Are

Sing Jazz Standards (“we”, “us”, “our”) provides online music education, including courses, learning materials, community features, newsletters and related services through our website www.singjazzstandards.com

We are committed to protecting your privacy and handling your personal information responsibly. For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), we are the data controller responsible for the personal information we process.

Business Name: Stella Bass
Address: 22 The Mill, Ormond St, Dublin 8, Ireland
Email: [email protected]

2. Information We Collect

We collect only the information necessary to provide our services, communicate with you and improve our educational offerings. Depending on how you use our website and services, we may collect:

Information you provide directly
This may include name, email address, account login details, billing and transaction information, course enrolment information, messages you send to us, responses to surveys or feedback forms, information you provide when participating in community discussions

Course and community information
If you purchase courses or participate in our community features, we may process courses purchased, learning progress, comments, posts, questions or discussions you contribute, community profile information such as your username or display name. Please take care when sharing personal information in public community areas, as information you voluntarily post may be visible to other users.

Technical information
When you visit our website, we may automatically collect certain technical information, including IP address, browser type, device information, operating system, website usage information, pages visited and interactions with our website. This information helps us maintain security, improve our website, and understand how visitors use our services.

3. How We Use Your Information

We may use your personal information to provide access to courses and learning materials, create and manage your account, process payments and purchases, communicate with you about your account or purchases, respond to enquiries and provide customer support, send newsletters, educational content and updates where you have given consent, improve our courses, website and services, manage community features, protect our website against fraud, misuse or security threats, meet legal and accounting obligations. We do not sell, rent or trade your personal information.

4. Legal Basis for Processing Personal Information (GDPR)

Where GDPR applies, we process personal information using the following legal bases:

Contract
We process information necessary to provide services you purchase from us, including course access, account management, payment processing, customer support

Consent
Where you choose to subscribe to newsletters, marketing communications, or optional updates, we process your information based on your consent. You may withdraw your consent at any time by clicking the unsubscribe link in our emails or contacting us.

Legitimate Interests
We may process certain information where necessary for our legitimate business interests, including improving our services, maintaining website security, preventing fraud, responding to enquiries, understanding how users interact with our website

Legal Obligations
We may process and retain information where required to comply with legal, tax, accounting, or regulatory obligations.

5. Payments

When you purchase courses or other services, payments are processed securely through third-party payment providers such as Stripe or Paypal. We do not store complete payment card details. Payment providers process your information according to their own privacy policies and security practices.

6. Email Communications and Marketing

If you subscribe to our newsletter or choose to receive updates, we may send you educational content, singing and jazz-related resources, course announcements, special offers, information about new products or services. You can unsubscribe at any time by clicking the unsubscribe link included in our emails. If you download a free resource or sign up for an educational offer, you may receive related communications connected to that resource or offer. You can opt out at any time.

7. Community Features

If we provide community features such as forums, groups, comments or discussion areas, information you choose to share may be visible to other members. You are responsible for the information you choose to post. We may moderate, remove or restrict content that violates our community guidelines or terms of use.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide functionality, improve performance, and understand how visitors use our services. Cookies may be used as follows:

Essential cookies
These are necessary for website operation, account access, security, and basic functionality.

Analytics cookies
These help us understand website usage and improve our services.

Marketing cookies
Where applicable, these may be used to measure advertising effectiveness or provide relevant content.

Where required by law, we will request your consent before placing non-essential cookies. You can manage cookie preferences through your browser settings or our cookie consent tools.

9. Third-Party Services

To operate our business, we may use trusted third-party providers, including services for website hosting, course delivery, payment processing, email marketing, analytics, video hosting, customer support. These providers may process personal information on our behalf and are required to handle information appropriately. Examples may include Content Creator Machine, Stripe or Paypal.

10. International Data Transfers

Because we operate online and serve customers worldwide, your information may be processed in countries outside your country of residence. Where personal information is transferred outside the European Economic Area (EEA), we use appropriate safeguards where required by GDPR, such as approved contractual protections.

11. How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes described in this policy. For example, newsletter information is retained until you unsubscribe or request deletion, account information is retained while your account is active and for a reasonable period afterwards where necessary, while purchase and financial records may be retained for longer periods where required by law.

12. Your Rights Under GDPR

If you are located in the EU, EEA, or UK, you may have rights including accessing your personal information, correcting inaccurate information, requesting deletion of your information, restricting processing, objecting to certain processing, receiving your information in a portable format, withdrawing consent where processing is based on consent. To exercise these rights, contact [email protected]

You also have the right to lodge a complaint with your relevant data protection authority. For users in Ireland, this is the Data Protection Commission.

13. Children's Privacy

Our courses and services are intended primarily for adults. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to review and remove it where necessary.

14. Security

We take reasonable measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure.

15. Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements. Any updated version will be posted on this page with the revised date.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact [email protected]

Last Updated: 14th July, 2026